A Comprehensive Guide to UAE Insurance Schemes


Intro
Navigating through the insurance landscape in the UAE can feel like walking on a tightrope. With a unique mix of cultural influences, regulatory frameworks, and investment potentials, the insurance scheme in this vibrant region is as diverse as its people. Understanding this system is crucial for various stakeholders — from expats seeking a new home to investors contemplating lucrative ventures.
In recent years, the UAE’s insurance market has blossomed, adapting to both local needs and international standards. Recently, the regulatory bodies have increased their governance, which translates to a more secure environment for residents and investors alike. As more individuals consider making the UAE their home or investing in its booming real estate, comprehensive knowledge of how insurance interplays with these dynamics becomes essential.
This analysis serves as a guiding light through the complex corridors of the UAE insurance scheme, elucidating its significance, the types of insurance products available, and emerging trends. Let’s dive deeper into the market trends and analysis to better understand the shifting sands of this industry.
Prelude to the UAE Insurance Scheme
The insurance scheme in the UAE has become a cornerstone of the country’s economic framework, shaping not only individual lives but also the broader market landscape. As the region rapidly develops, understanding the insurance framework becomes crucial for anyone—investors, expatriates, or locals—looking to make informed decisions. This section provides an essential overview, setting the groundwork for a more in-depth discussion on specifics that follow.
The significance of the UAE insurance scheme lies in its multifaceted approach to risk management. It serves a population that includes a diverse mix of residents, from long-term locals to transient expatriates, thereby requiring a tailored approach. Furthermore, the insurance sector supports economic expansion by offering safety nets for investments, particularly in real estate, healthcare, and personal well-being.
Definition and Overview
At its core, the UAE insurance scheme encompasses a set of policies that provide protection against various types of risk, including health, life, property, and automotive-related injuries. These policies work as financial safety nets, ensuring that individuals have recourse in times of need. For example, health insurance in the UAE is often mandated by law for expatriates, making it a legal necessity rather than just a wise choice.
From a more technical perspective, insurance operates on principles of pooling risks, underwriting, and claims management. By spreading risk across a wide pool of subscribers, insurance companies can stabilize premium costs while offering necessary financial support to individuals facing unforeseen circumstances. This brings a dual benefit—protecting personal finances and contributing to the nation’s economic resilience.
Historical Context of Insurance in the UAE
To truly appreciate the current insurance landscape, it helps to look back at its evolution. Historically, the UAE's insurance sector has roots that date back to the mid-20th century, during which time the economy was largely reliant on fishing and trade. Initially, informal agreements existed among merchants to safeguard their shipments against losses.
The landscape began to transform in the 1970s with the formation of the UAE as a nation, leading to a structured approach towards insurance regulation. This period saw the establishment of the first insurance companies, reflecting the nation’s commitment to modernizing its financial systems. The need for standardized policies became evident—businesses required stability and reliability amid rapid economic changes.
By the late 1990s and early 2000s, the regulatory framework saw significant upgrades, including the formation of the UAE Insurance Authority and other governing bodies aimed at ensuring transparency and protecting consumer rights. The recent decades have witnessed a surge in both domestic and international players entering the market, enhancing competition and service quality.
In summary, the UAE insurance scheme is not just about policies and premiums. It represents a blend of the country’s historical journey, current market realities, and future aspirations. Understanding its foundations can help stakeholders navigate the complexities of this dynamic industry.
Regulatory Framework
The landscape of insurance in the UAE is built upon a solid regulatory framework that not only ensures the integrity of the market but also protects the rights of all stakeholders involved. Understanding this framework is essential for anyone keen on navigating the intricacies of insurance in the Emirates. It serves as the backbone for confidence among consumers, insurers, and regulators alike. A well-structured regulation fosters a transparent environment, helping individuals make informed choices regarding their insurance needs while also ensuring that companies adhere to fair and ethical practices.
Governing Bodies and Regulations
Several key bodies oversee the insurance industry in the UAE. At the forefront is the Insurance Authority (IA), established in 2003, which regulates and supervises the operations of all insurance providers in the country. This body works to implement laws that protect policyholders while ensuring that the insurance market remains stable and competitive.
Additionally, the Central Bank of the UAE plays a vital role, particularly regarding financial stability and regulations that affect insurance solvency and consumer protection. Together, these governing bodies craft regulations that address various aspects, such as capital adequacy, liquidity, and risk management, ensuring that insurers are well-equipped to meet their obligations.
Some of the critical regulations include:
- Insurance Law No. 6 of 2007: This established the foundational rules for operating insurance companies in the UAE, emphasizing consumer rights and corporate governance.
- Guidelines for Health Insurance: Tailored to meet the unique demands of health coverage, which is critical given the increasing focus on public health and wellness.
- Anti-Money Laundering Regulations: These set strict standards to prevent financial crimes that may involve insurance processes, thus protecting the overall financial health of the country.
In summary, the regulatory bodies and their frameworks are not just bureaucratic entities; they are integral to fostering a responsible insurance environment that balances the interests of consumers and providers alike.
Recent Legal Developments
The UAE insurance sector has recently witnessed several notable legal changes aimed at enhancing consumer protection and regulatory compliance. For instance, amendments to the Insurance Law were made to align local practices with international standards, thereby improving the overall regulatory landscape.
Key developments include:
- Enhanced Consumer Protection Laws: Recently introduced regulations mandate clearer communication of terms and conditions by insurers. This initiative intends to reduce misunderstandings that can arise from complex policy documents.
- Digital Insurance Policies: In light of technological advancements, the implementation of laws governing digital signatures and electronic documentation has made it easier for consumers to access and manage their insurance policies. This update helps streamline processes and increase efficiency in transactions.
- Increased Penalties for Non-Compliance: The regulatory framework has started imposing stricter penalties on insurers who fail to follow established protocols, which underscores the heightened focus on corporate accountability.
These recent developments not only reflect the changing dynamics within the industry but also serve to bolster consumers' trust and safeguard their rights in an ever-evolving marketplace. Investors, homeowners, and expatriates must stay abreast of these changes, as they may significantly influence assessment of risks and investment decisions going forward.
Overall, the regulatory framework in the UAE is designed not just to monitor but to enhance the insurance landscape, thus paving the way for a more robust and resilient insurance market.


Types of Insurance Products
Understanding the diverse types of insurance products is crucial for navigating the UAE's multifaceted insurance landscape. Each category comes with its own unique advantages, considerations, and implications for various stakeholders such as investors, homeowners, expatriates, and local residents. The nature of insurance essentially revolves around risk management, and selecting the right type of coverage can safeguard individuals' assets, health, and livelihood. Whether for personal security or business assurance, insurance products form the backbone of financial planning and security in the UAE.
Health Insurance
Health insurance in the UAE is not just a protective measure; it's often a requirement for expatriates and a valuable asset for all residents. With the high cost of medical care in the region, having adequate health coverage can prevent financial strain during unexpected health crises. The UAE mandates that employers provide health insurance for their employees, reflecting a broader commitment to public health.
A significant benefit of health insurance is the accessibility it provides to private healthcare facilities, which tend to deliver high-quality care. For instance, many expatriates might not fully understand the intricacies of local healthcare services and the role health insurance plays in navigating them. This highlights the importance of choosing a plan that caters to specific needs, whether one is a single individual, a family, or part of a larger corporate setup. Health insurance can vary from coverage of basic medical bills to comprehensive packages that include wellness programs and preventive care, making it an integral focus for anyone considering residency or long-term investment in the UAE.
Life Insurance
Life insurance serves as a financial safety net, assuring that beneficiaries will have financial support in the event of the policyholder's passing. In the UAE, life insurance products come in various forms, including term life, whole life, and universal life insurance, each designed to serve different financial planning needs.
Investors or expatriates looking to settle in the UAE should take note of their personal circumstances when choosing life insurance. For families, it is a peace-of-mind investment that secures their loved ones’ futures. Furthermore, life insurance in the UAE often includes options for both local and international coverage, which can be crucial for expatriates who might have ties in multiple countries. The overall trend is moving towards customizable policies, reflecting a growing awareness of individual needs and the desire for tailored financial solutions.
Property Insurance
Property insurance protects one of the most significant investments individuals can make—real estate. The UAE's real estate market is vibrant, but it comes with its risks, as properties are vulnerable to various perils like fire, theft, or natural disasters. Property insurance helps mitigate these risks, offering protection to homeowners and investors alike.
In the context of real estate markets, property insurance is often required by mortgage lenders to safeguard their interests. Homeowners must consider the specifics of their coverage, which may vary from basic protection to comprehensive plans that cover structural damages and loss of personal belongings. Moreover, factors such as location, property type, and value affect insurance premiums, making it essential for potential homeowners to engage with insurance brokers or agents to find the right fit.
Motor Insurance
Motor insurance is not just a legal obligation in the UAE; it's a vital layer of security for vehicle owners. The country's roads are bustling, and the risk of accidents necessitates reliable coverage. Motor insurance comes with various plans such as third-party liability, comprehensive coverage, and theft protection.
For expatriates, understanding motor insurance can be complex. Knowing the specific regulations surrounding car insurance, including the minimum coverage required by law, is essential. Policies may vary depending on the age of the vehicle, the driving history of the owner, and the type of coverage selected. Ultimately, motor insurance helps protect not just the car but also the financial health of the driver against unforeseen incidents on the road.
"In essence, the right insurance product is not just about compliance; it's about ensuring peace of mind for you and your loved ones in a rapidly changing environment."
As the UAE insurance landscape continues to evolve, staying informed about each type of insurance can empower individuals and investors to make well-rounded decisions tailored to their unique circumstances.
Market Trends and Insights
Understanding Market Trends and Insights is essential for grasping the dynamics of the UAE insurance sector. This section not only sheds light on current market conditions but also reveals how emerging technologies are shaping future insurance services. The insurance landscape in the UAE is adaptive, reflecting broader economic shifts, consumer behavior changes, and advancements in technology. For investors, homeowners, expatriates, and agents, these insights are invaluable for making informed decisions.
Current Market Conditions
The UAE insurance market has seen substantial growth in recent years, driven by a robust economy and a strong regulatory framework. In 2023, the market reached a value exceeding AED 50 billion, buoyed by expanding demographics and increasing insurance awareness among residents and expats.
- Health Insurance: With mandatory health insurance regulations in place in places like Dubai and Abu Dhabi, health coverage has become more ubiquitous.
- Car Insurance: The motor insurance segment remains one of the largest, with various policies catering to both luxury and economy car owners.
- Life Insurance: An growing interest in life insurance, especially among expatriates, shows that more individuals are planning for long-term security.
That said, the current landscape isn't without its challenges. Some insurers face difficulties in underwriting due to fluctuating global markets. Moreover, there’s increasing pressure on companies to enhance customer service. According to a recent survey, 67% of consumers expressed dissatisfaction with the claims process, flagging it as a major area for improvement. In light of this, companies must focus on transparency and efficiency to win back consumer confidence.
Impact of Technology on Insurance
Technology is without a doubt a game changer in the insurance sector. It has made the industry more accessible and user-friendly while enhancing operational efficiency.
- Digital Platforms: Insurance providers are increasingly deploying online platforms for policy purchase and claims management. These environments allow users to compare products easily before making informed decisions.
- Artificial Intelligence (AI): AI is playing an integral role in underwriting. Insurers are utilizing algorithms to assess data more accurately, thus streamlining the process and minimizing risks.
- Telematics: In motor insurance, Telematics devices track driving behavior, setting premiums based on actual use rather than general statistics. This adds a newer layer of precision and fairness to the way policies are priced.
As technology advances, one can expect these trends to evolve further, fostering more innovation in the insurance industry. The long-term impact of these technologies could create more personalized products for consumers and, hopefully, a more seamless experience overall.
"As technology reshapes the landscape, it is critical for stakeholders to embrace these changes, ensuring they remain relevant and competitive in a dynamically shifting marketplace."
Looking ahead, the convergence of technology with insurance services will likely continue to open new doors, altering how both providers and consumers engage with insurance.
Key Stakeholders in the Insurance Landscape


In the realm of insurance in the UAE, the term 'stakeholders' encapsulates a broad yet interconnected network of entities that significantly influence the insurance landscape. This includes insurers, underwriters, brokers, agents, and consumers. Each of these players brings unique insights and requirements that shape the products offered, their availability, and subsequently the consumer experience. Understanding these stakeholders is pivotal, especially for anyone looking into investments or residence within the UAE.
Insurers and Underwriters
Insurers and underwriters form the backbone of the insurance market, acting as the primary source of coverage. They assess risks, set premiums, and ultimately issue policies to consumers. In the UAE, significant insurers such as Abu Dhabi National Insurance Company and Dubai Insurance Company offer various products tailored to meet the diverse needs of residents and businesses alike.
Why are they important?
- They determine the types of policies available, influencing consumer choice.
- Their financial health directly impacts claims payouts and market stability.
- Innovative products and services are often spearheaded by these entities, responding to shifting consumer demands and global market trends.
Effectively, insurers and underwriters engage in a delicate dance of risk assessment and premium pricing, crafting their offers to balance profitability with competitiveness. For businesses and individuals navigating the complexities of insurance in the UAE, understanding these players helps in comprehending how policy rates are influenced and what options are available in the market.
Insurance Brokers and Agents
Insurance brokers and agents are the intermediaries who connect consumers with insurers. While brokers can represent multiple insurance companies, agents usually work for a particular insurer. Their role is crucial because they bring a human touch to the often intricate world of insurance. With a myriad of policies available, these professionals help to decode terms, conditions, and pricing structures, making the process less daunting for consumers.
Key Functions:
- Advice and Guidance: They provide personalized recommendations based on the unique needs of their clients.
- Claims Support: They assist clients in navigating the claims process, ensuring all necessary documentation is filed correctly.
- Market Insights: Brokers often have their finger on the pulse of market trends, providing valuable information that can influence buying decisions.
In essence, having a trustworthy broker or agent can make all the difference when it comes to choosing the right policy and understanding what is involved.
Consumers and Their Rights
Consumers ultimately drive the insurance market. Understanding their rights is crucial. In the UAE, consumers have the right to clear information regarding policy terms, coverage, and exclusions. This awareness helps them make knowledgeable decisions and protects them from potential disputes with insurers.
Key Consumer Rights include:
- Transparency: Clear information about the terms of the policy.
- Timely Claims Processing: A reasonable timeframe for claims to be accepted, processed, and paid.
- Fair Treatment: Policies and practices that ensure consumers are treated equitably and without discrimination.
Consumers must also be proactive and inquire about their options, ensuring they engage with all available resources before making a decision. This empowerment is essential in a market that might seem overwhelming initially but provides many opportunities for protection and investment.
Challenges and Risks
The landscape of insurance in the UAE is not without its share of hurdles and uncertainties. Understanding the challenges and risks associated with the insurance scheme is crucial for any investor or resident navigating this vital aspect of their financial planning. A keen grasp of these challenges helps individuals make informed decisions while minimizing potential pitfalls.
Regulatory Compliance
Navigating the regulatory framework surrounding insurance in the UAE can feel like walking on a tightrope. The myriad of laws and guidelines that govern insurance operations requires both insurers and policyholders to stay informed and compliant. Each emirate has its own set of regulations, adding to the complexity. This intricacy is not merely bureaucratic; it has practical implications for all stakeholders.
- Importance of Understanding Local Laws: Awareness of local regulations, such as the requirements outlined by the Insurance Authority, is crucial for maintaining compliance. If an insurance policy doesn't adhere to these frameworks, policyholders might find themselves in legal hot water when they need their coverage the most.
- Keeping Up with Changes:
Recent shifts in regulatory policies can often be confusing. As laws evolve, consumers must ensure that their existing policies align with new requirements. Not doing so may expose them to risks, including inadequate coverage that fails to protect against specific perils. - Consequences of Non-Compliance:
Non-compliance can lead to hefty fines for insurance companies, and potentially affect the validity of coverage for the policyholders. In worst-case scenarios, it can even leave individuals without coverage altogether, which can be particularly disastrous in emergencies.
“Regulatory compliance is not just a checkbox; it’s the bedrock that ensures protection in times of need.”
Fraud and Claims Management
Fraud in the insurance sector is an insidious challenge, posing significant risks to both insurers and policyholders. The UAE insurance market is not immune to fraudulent activities, and understanding this issue is vital for every stakeholder.
- Magnitude of Fraud:
The estimated losses due to insurance fraud can be staggering. Estimates suggest that for every hundred units paid in claims, a small fraction, like five or six units, goes to fraudulent claims. This phenomenon not only impacts profitability for insurers but also ultimately inflates costs for honest policyholders. - Claim Denial and Disputes:
Disputes over claims can arise from both genuine misunderstandings and intentional misrepresentations. Policyholders often find themselves caught in the crossfire of complex claims processes that can lead to frustrating delays or outright denials of valid claims. - Tools and Techniques for Mitigation:
Insurers employ various fraud detection tools and analytics to pinch the impact of fraudulent claims. However, these measures also need to be transparent to avoid eroding trust among policyholders. By offering clear communication around claims management processes, insurers can cultivate a more honest and collaborative environment.
- Understanding Coverage Terms: Having a robust understanding of the fine print in one’s insurance policy becomes critical. Ambiguities in contract language can lead to disputes when claims are made.
In summation, grappling with challenges and risks in the UAE insurance sector is essential for secure and effective insurance utilization. Policyholders who understand both the compliance landscape and the potential for fraud are better prepared to protect their investments.
Insurance and Real Estate
The relationship between insurance and real estate in the UAE plays a pivotal role and underpins much of the security in property investments today. For investors and homeowners alike, understanding this relationship isn't just a matter of compliance; it's about safeguarding financial interests and ensuring a stable investment environment.


Insurance serves as a safety net, mitigating risks associated with property ownership - a critical consideration in a dynamic market like the UAE. Here, we will explore the essence of this relationship, its benefits, and what potential investors must keep in mind when engaging in the real estate market.
Role of Insurance in Property Investments
When considering property investments, insurance acts as a guardian against unforeseen mishaps. For instance, natural disasters or property damage from unforeseen events can significantly affect asset value. Here are some key points to recognize the critical role of insurance in this context:
- Risk Mitigation: Insurance policies like property insurance or homeowners’ coverage help investors recoup losses due to damages, without incurring exorbitant out-of-pocket expenses. This financial cushioning is particularly important in the UAE where high property values are typical.
- Investor Confidence: A robust insurance framework enhances investor confidence. Knowing that adequate insurance is in place can encourage potential buyers, especially expatriates who may be unfamiliar with the local market.
- Financing Assurance: Many banks and financial institutions require insurance as a prerequisite for property finance. Oftentimes, a property without insurance is less appealing to lenders, which can hinder investment opportunities.
- Market Stability: Insurance contributes to overall market stability. When property owners have coverage, it can prevent mass selling during downturns due to financial stress, thus maintaining a consistent market position.
Ultimately, insurance is not merely an optional add-on but an integral aspect of property transactions and ownership, creating a fortified environment for those investing in real estate.
Insurance Requirements for Property Owners
Acquiring insurance may seem straightforward, but property owners must be aware of specific obligations within the UAE's regulatory framework. Understanding these requirements can pave the way for sound investments.
- Mandatory Insurance Policies: For example, UAE laws require property owners to have certain insurances to protect their assets. This can include building insurance for commercial properties and even rent guarantee insurance that safeguards rental income.
- Coverage Types: Property owners should familiarize themselves with different types of coverage available. For instance:
- Liability Insurance: In situations where someone might get injured on the property, having liability insurance can prevent legal repercussions and provide peace of mind.
- Policy Review: Regularly reviewing insurance coverage is vital for ensuring it aligns with current property valuations. As properties increase in value or get remodeled, so too should the corresponding insurance coverage.
- Fire and Theft Coverage: It protects against loss due to fire or burglaries.
- Natural Disaster Coverage: This is crucial in a region prone to extreme weather events.
Insurance and real estate are intricately connected in the UAE, and navigating this landscape necessitates a thorough understanding of one’s obligations and options. Doing so not only protects investments but also enhances the appeal of properties to potential buyers or renters.
Future of Insurance in the UAE
Understanding the future of insurance in the UAE is crucial for anyone involved in the region's economic landscape. As a melting pot of cultures and a significant hub for business activities, the UAE is witnessing rapid evolution in its insurance sector, driven by innovation, changing consumer expectations, and a dynamic regulatory environment. This exploration seeks to illuminate the pathways insurance is likely to take, offering insights essential for investors, homeowners, expatriates, and analysts alike.
Emerging Trends
The insurance market in the UAE is on the brink of substantial transformation, fueled by key trends shaping the industry:
- Digital Transformation: Technology is becoming the game-changer, with insurers increasingly adopting advanced digital platforms. From mobile applications to artificial intelligence, the drive towards improving customer experience is paving the way for greater accessibility and personalization of insurance products. Insurers that fail to adapt risk being left in the dust.
- Health and Wellbeing: There's a noticeable shift towards products that promote overall health and wellbeing. With the rising costs of healthcare and a more health-conscious populace, insurance packages are evolving. Policies that integrate wellness incentives or offer preventative health services are becoming more popular among residents.
- Sustainability: Environmental concerns are changing consumer mindsets, leading to a demand for sustainable insurance practices. Insurers in the UAE are beginning to offer green insurance products that not only cover traditional risks but also incentivize environmentally friendly practices among policyholders. Ethical considerations are starting to play a significant role in purchase decisions.
- Microinsurance: As the pool of expatriates and diverse communities grows, microinsurance is set to take center stage. These smaller, affordable policies cater specifically to low-income demographics and are designed to cover high-frequency but low-impact risks. It's a shift that not only meets the needs of these populations but also taps into an under-served market segment.
"Understanding these trends is vital if one wishes to stay ahead in the increasingly competitive insurance landscape of the UAE."
Expected Regulatory Changes
Regulation is ever-important in the insurance domain, especially in a dynamic environment like the UAE. As the industry evolves, so too will the regulatory framework that governs it. Key expected changes include:
- Enhanced Consumer Protection: The Insurance Authority in the UAE has been advocating for stronger consumer rights. This may manifest in stricter rules around transparency, claims handling, and the marketing of policies, thereby fostering a more consumer-friendly environment.
- Increased Capital Requirements: To ensure stability in the sector, regulators might impose higher capital reserves for insurance companies. This means that firms will need more financial leverage before they can operate, potentially streamlining the number of players in the market.
- Focus on Insurtech: With the rise of insurtech, there is likely to be a regulatory push to integrate startups into the traditional insurance framework. This may encourage existing companies to incorporate new technologies and business models, facilitating innovation while ensuring oversight.
- Cross-Border Regulations: As the insurance landscape continues to globalize, we can expect more standardization of regulatory practices across different jurisdictions. This shift might facilitate foreign investment and allow local insurers to compete internationally more effectively.
Linking these anticipated changes with emerging trends will not only set the stage for a robust insurance ecosystem but also change the way insurance interacts with broader economic sectors in the UAE, particularly real estate and investments.
Adapting to these changes will position stakeholders to harness opportunities and mitigate risks ahead, ultimately transforming the future of insurance in the region.
Ending
Navigating the complex world of insurance in the UAE is no small feat, and understanding the insurance scheme is pivotal for anyone looking to make informed decisions in this vibrant environment. This article sheds light on various elements that shape the insurance landscape, providing crucial insights for investors, homeowners, expatriates, and industry analysts alike.
Summary of Key Points
Throughout this exploration, several key components were emphasized:
- Regulatory Framework: The insurance scheme operates under stringent regulations, overseen by established governing bodies which ensure compliance and consumer protection.
- Diverse Product Types: A wide array of insurance products is available, including health, life, property, and motor insurance, catering to the diverse needs of a growing population.
- Market Trends: The influence of technology is reshaping how insurance is delivered and consumed, promising greater efficiency and accessibility.
- Stakeholders' Role: Understanding the roles of insurers, brokers, and consumers is crucial for navigating the market effectively.
- Challenges: Issues like regulatory compliance and fraud perpetuate risks that stakeholders must actively manage.
In summary, grasping these elements equips individuals with the knowledge necessary to safeguard their investments and rights in the UAE's rapidly evolving insurance sector.
Final Thoughts on the UAE Insurance Landscape
The future of insurance in the UAE appears bright yet challenging. With emerging trends and expected regulatory changes on the horizon, it is prudent for stakeholders to stay abreast of developments within the industry. Factors such as the shift toward digitalization and an increasing focus on consumer rights will likely dictate the future landscape.
Moreover, recognizing the unique characteristics of the UAE market – such as its expat population and the booming real estate sector – is essential for tailoring insurance solutions that meet specific needs. As this landscape grows more intricate, the responsibility to foster transparency and maintain ethical standards will fall not just on the providers of insurance, but also on consumers who must remain vigilant.
"Embracing the nuances of the insurance scheme isn't just about protection; it's an essential part of thriving within the Emirates."
For further reading and resources on the UAE insurance scheme, consider visiting: Wikipedia, Britannica, and forums like Reddit.